Privacy policy
PRIVACY POLICY
Last Updated: October 26, 2023
Welcome to Richaroma ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://richaroma.store (the "Website") or make a purchase from us.
Please read this Privacy Policy carefully. By accessing the Website and using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information from and about users of our Website, including:
a. Personal Information You Provide Directly:
This is information that you voluntarily provide to us when you:
Create an account on our Website.
Place an order for our products.
Subscribe to our newsletter or marketing emails.
Contact our customer service team (e.g., via email at support@richaroma.store).
Participate in a survey, contest, or promotion.
This information may include:
Contact Data: Your name, shipping address, email address, and telephone number.
Payment Data: Your payment card information (which is processed securely by our third-party payment processors; we do not store full credit card numbers on our servers).
Account Data: A password for your account.
Communications: Records and copies of your correspondence with us.
b. Information Collected Automatically:
As you navigate through the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Usage Details: Details of your visits to our Website, including traffic data, location data, logs, and the resources that you access and use on the Website.
Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.
Cookies and Similar Technologies: Our Website uses "cookies" and similar tracking technologies to enhance your experience and gather information about visitors and visits to our Website. You can set your browser to refuse all or some browser cookies, but this may impair the functionality of the Website.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
To Communicate With You: To respond to your inquiries, provide customer support, and send you important administrative information regarding the Website or your orders.
To Personalize Your Experience: To present our Website and its contents to you and to provide you with content, product offers, and information that may be of interest to you.
For Marketing: With your permission, to send you promotional emails about new products, special offers, or other information we think you may find interesting.
To Improve Our Website: To analyze how customers use the Website, troubleshoot technical problems, and improve our products and services.
For Security: To protect our Website, our business, and our customers from fraud and other illegal activities.
3. How We Share Your Information
We may share your personal information in the following situations:
Service Providers: We share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, and serving you, such as payment processors, shipping carriers, and email marketing platforms. These parties are obligated to keep your information confidential and are prohibited from using it for any other purpose.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event that we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do not sell, trade, or otherwise transfer your personally identifiable information to unrelated third parties for their marketing purposes.
4. International Data Transfers
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our Website, you consent to such transfer.
5. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment transactions are encrypted using SSL technology.
However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the absolute security of your data transmitted to our Website.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction: You can access and update your personal information by logging into your account on our Website.
Marketing Communications: You can opt-out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of any marketing email we send you.
Account Deletion: You may request that we delete your account and associated personal information by contacting us at support@richaroma.store. Please note that we may need to retain certain information for record-keeping purposes, to complete transactions, or when required by law.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill your orders, comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
9. Third-Party Links
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@richaroma.store